Effective Date: 31 July 2026

At Heart of Three, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, or subscribe to our updates, we may collect:

1.Name
2.Email address
3.Phone number
4.Shipping and billing address
5. Order details

We may also automatically collect certain technical information, including:

1.IP address
2.Browser and device information
3.Operating system
4.Website usage and browsing behaviour
5.How We Use Your Information

We use your information to:

1.Process and deliver your orders
2.Provide customer support
3.Manage exchanges, returns and store credits
4.Improve our website and shopping experience
5.Send order updates and service-related communication
6.Send promotional emails (only if you choose to receive them)
7.Comply with legal and regulatory obligations

Payments

Payments are securely processed through trusted third-party payment gateways.

Heart of Three does not store your debit or credit card details.

Sharing of Information

We may share your information with trusted third-party service providers that help us operate our business, including:

1.Payment processors
2.Shipping and logistics partners
3.Website hosting and maintenance providers
4.Customer support services

These providers may use your information only to perform services on our behalf and are required to protect it appropriately.

We may also disclose information where required by law.

1.Cookies

We use cookies and similar technologies to improve your browsing experience, understand website performance and remember your preferences.

You can manage or disable cookies through your browser settings at any time.

2.Data Retention

We retain your personal information only for as long as necessary to fulfil your order, provide customer support, comply with legal obligations and maintain business records.

When your information is no longer required, it is securely deleted or anonymised.

3.Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

While we take every reasonable precaution, no method of transmitting or storing information online is completely secure.

Your Rights

You may request to:

1.Access your personal information
2.Correct or update your information
3.Delete your personal information (where legally permitted)
4.Withdraw your consent for marketing communications

To exercise any of these rights, please contact us using the details below.

1.Children's Privacy

Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

2.Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

3.Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page along with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Heart of Three

Email: hello@heartofthree.com

Phone: +91 9136560669

*We collect only the information we need to serve you better—and we treat it with the same care we put into every piece we create.*